Welcome to Visual Chinese!
AppStar (” we“, ” our” or ” us“) values your privacy. This Privacy Policy informs you of your choices and our practices regarding any Information (as defined in the “The Information We Collect and How We Collect It” section below) you provide to us.
The use of Visual Chinese app may involve the collection and use of your Information. It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully.
By using Visual Chinese, you agree that we may collect and use your Information in accordance with this Privacy Policy, as revised from time to time.
CHANGES TO THIS PRIVACY POLICY
We may from time to time revise or add specific instructions, policies and terms to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy. Where we consider that any changes to this Privacy Policy are reasonably material, we will notify you via this app, other direct communication to you, or other means prior to the change becoming effective.
By continuing to use Visual Chinese after any changes to this Privacy Policy, with or without notice from us, you are agreeing to the revised Privacy Policy.
THE INFORMATION WE COLLECT AND HOW WE COLLECT IT
In providing Visual Chinese, we collect, store and use the following Information relating to you:
” Information” is Personal Information and Non-Personal Information;
” Personal Information” is any information or combination of information that relates to you, and can be used to identify you. Personal Information may include the following:
- information you make available to us when you open a Visual Chinese account, such as your name you provided to us and email address;
- information you make available to us via your use of Visual Chinese – for example, via:
- Messaging feature. You reveal some of your personal information while chatting with our staff;
- information we collect as you use Visual Chinese, such as certain Log Data.
” Log Data” is technical information that is automatically collected by us when you use Visual Chinese, whether through the use of cookies, web beacons, log files, scripts and etags (as explained in more detail in the “Tracking Technologies” section below) or otherwise, including:
- technical information, such as your mobile carrier-related information, configuration information made available by your web browser or other programs you use to access Visual Chinese and your device’s version and identification number;
” Non-Personal Information” is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including Personal Information in aggregated, anonymised or pseudonymised form.
HOW WE USE YOUR INFORMATION
We may use your Information for any of the following purposes:
- to provide Visual Chinese (and the features within Visual Chinese) to you – for example, to fulfil any purchases you may make within Visual Chinese;
- for customer service, security, fraud-detection, archival and backup purposes in connection with the provision of Visual Chinese;
- to better understand how you access and use Visual Chinese, in order for us to improve Visual Chinese and respond to customer desires and preferences, including for us to provide language and location customisation, personalised help and instructions, or other responses to your and other customers’ usage of Visual Chinese;
- to help us develop our new services and improve our existing services; and
- to allow you to participate in voluntary surveys about our products and services.
SHARING OF YOUR PERSONAL INFORMATION
We will never share the data you send us with anyone unless required by law. Access will be restricted to certain staff of us in order to provide support and develop the service.
COMMUNICATIONS FROM US
Newsletters and other types of communications
When you use Visual Chinese, we may use your Information to send you emails, messages, newsletters or push notifications to your device. If you no longer wish to receive these communications, you can do so by following the unsubscribe instructions in the emails we send to you, opting out of notifications at the device level (if available) or contacting our Privacy Officer.
Service-related announcements
We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend Visual Chinese for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.
QUESTIONS OR FEEDBACK
If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact our Privacy Officer via email at anky25@gmail.com.